Before entering into a Subscription Legal Service contract, we conduct an account management call and create a bespoke package for each client’s unique circumstances. Pricing is determined by the monthly volume of contracts and the number of jurisdictions covered, providing clients with a cost-effective solution tailored to their specific needs. After agreeing on a fee, we initially run a 3-month trial period to ensure that the agreed fee is appropriate for both the client and the firm before locking it in for 12 months.
The fixed quarterly fee for the Subscription Legal Services package covers unlimited advice and services within the agreed-upon jurisdictions, allowing clients to access expert legal assistance without worrying about additional costs.
360 Business Law ensures consistent, high-quality legal assistance by maintaining a centralised administration system and implementing a tightly controlled workload distribution and monitoring process. This approach enables us to maintain a high level of expertise and efficiency across all the jurisdictions we serve.
Further enhancing our commitment to client satisfaction and convenience, we offer all our subscription clients access to our exclusive client portal. This dynamic platform allows clients to closely monitor workflow, jurisdictions, assigned lawyers, and the real-time status of their matters. Seamlessly accessible via both web and mobile app, our client portal empowers our clients to stay connected and informed about their legal matters, regardless of their location.
Under our Subscription Legal Service SLA, we aim to answer routine employment or commercial questions within 48 business hours of receiving a general inquiry, with initial responses often provided within 24 business hours, subject to jurisdiction time differences. Complex amendments will be returned within 72 business hours. Complex drafting of documents will be completed within 96 business hours. Our lawyers are always available to provide an estimate of the return time for work when requested.
Yes, we do have client case studies that showcase the effectiveness and benefits of our Subscription Legal Services packages. You can find these case studies on our website’s dedicated Case Studies page, which provides valuable insights into how our services have helped clients across various industries and jurisdictions.